Glossary

Multi-tenancy and data isolation

Multi-tenancy means one service serves many companies while each company's data is stored separately and unavailable to the others.

In a cloud CRM each company has its own isolated data set: customers, requests, files, settings. A mistake or breach in one company does not affect the others.

Solid isolation is one of the main requirements for SaaS: it decides whether you can trust the service with customer conversations.

In Connecta each company has a separate database schema and its own address, so company data never mixes.

Try a CRM for working with customers

Connecta brings requests from Telegram, WhatsApp, email and your website into one window. Two weeks free trial.

Create a company