Glossary

End-to-end encryption

End-to-end encryption protects conversations so only the participants, not the server, can read the messages.

Regular encryption protects data in transit, but the server sees it in clear. With end-to-end encryption only the participants hold the keys, so even the service owner cannot read the content.

This matters for internal staff conversations: discussions about customers, internal decisions and files stay inside the team.

In Connecta the internal staff chat is end-to-end encrypted, and API requests are additionally encrypted between the workspace and the server.

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