Website chat widget

A widget is a chat window on a company website through which a visitor writes to support without leaving the page.

A widget is added to a website with a single line of code. A visitor's messages arrive in the CRM as a regular request and are handled alongside other channels.

The widget look is customised to the brand: colours, logo, greeting, form fields. This helps turn website visitors into requests and customers.

Widget conversations are encrypted, and only your company staff can access them.